Frequently Asked Questions
Do you deliver across India?
Yes, we ship to most locations across India. Enter your PIN code at checkout to confirm delivery to your area.
How long will my order take to arrive?
Orders are dispatched in 1–2 business days and usually arrive within 4–7 business days. See our Shipping Policy for details.
How can I track my order?
After your order ships, we send the courier name and tracking details by email or SMS. You can also check your order status in your account.
What payment options are available?
The payment options available for your order, including cash on delivery where offered, are shown at checkout.
Can I cancel my order?
You can cancel before your order is dispatched. Email hello@dmstores.in with your order number as soon as possible.
How do I choose the right size?
Each product name and description mentions the size. If you are unsure, contact us before ordering and we will help you choose.
Can I return or exchange an item?
Yes, within 7 days of delivery, as long as the item is unused with tags attached. Read our Returns & Exchange policy for the full process.
Will the colour match the photos?
We try to show colours as accurately as possible, but slight differences can occur because of lighting and screen settings.
How should I care for my sarees and shirts?
Please follow the care label on each item. Silk and embellished sarees are best dry cleaned. Wash shirts in cold water and iron on a suitable setting.
How can I contact you?
Email us at hello@dmstores.in and we will reply within 1–2 business days.